In my role as the Vice President of Information Technology at Fogelman Property Group, I was tasked with designing, executing, and sustaining the overarching information technology strategy for the company portfolio. I was responsible for ensuring that this strategy aligned strategically with the company’s objectives, encompassing both corporate and property operations. My primary aim was to ensure that the IT team and business systems delivered efficient and effective project management and support services while upholding the highest standards of security and compliance.
My responsibilities included the development of an IT business plan and strategies to oversee the training, support, and maintenance of IT and software infrastructure across the entire organization. This encompassed a range of initiatives, notably:
- Orchestrating the Microsoft O365/Azure migration.
- Overseeing the implementation of SharePoint.
- Ensuring that security protocols and standards are met across the organization’s information systems.
- Managing IT infrastructure at both the property and parent company levels, which includes networks, cloud services, security measures, and break/fix solutions.
- Conducting thorough analysis of IT/systems infrastructure and system performance to evaluate operating costs, productivity levels, upgrade requirements, and other essential metrics and needs.
- Establishing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to monitor system uptime and operations rigorously.
Through these efforts, I was successful to supporting the strategic goals of the organization while maintaining a robust IT infrastructure that ensured operational efficiency, security, and compliance at all levels.